My Working Day: Courtney Lynn

I would like to build up my knowledge further to become more confident in my role and continue to assist my colleagues with their administrative needs.

Courtney Lynn from Mullen Stoker on a typical working day with the accountancy firm.

In this issue’s My Working Day feature, we chat to Courtney Lynn, who has recently been appointed office co-ordinator at Belmont-based chartered accountancy and IT firm Mullen Stoker. Here she tells us more about the role, her hopes for the future and how she unwinds away from work…

EDB: Firstly, tell us more about Mullen Stoker. CL: Mullen Stoker is a chartered accountancy firm and also provides an IT consultancy service. Mullen Stoker was founded 13 years ago by Gary Stoker and Neil Mullen and now employs 15 people across the business. We have recently opened a new office in South Shields alongside our Durham and Hexham offices, which is all part of our plans to grow the brand around the North East.

EDB: You’ve recently been promoted to office co-ordinator. Tell us more about the role. CL: My role involves a wide variety of tasks such as supporting the directors and office staff with their administrative needs and managing client standing orders. This includes providing information schedules to our client portfolio to ensure we receive information in a timely manner and also that our finances are kept on track. This assists the firm to work efficiently, and deadlines are met to ensure clients are kept up to date and not receiving penalties.
I have also taken on responsibility for our social media, which is something I am really enjoying.

EDB: The job sounds very diverse. What are you enjoying most about it? CL: I am enjoying completing different tasks each day and learning new things as I go. I like that not every day is the same. It’s such an interesting job and I am enjoying the increased responsibility that comes with it.

EDB: You started out as an apprentice, didn’t you? CL: Yes, I started at Mullen Stoker in 2021 doing a Business Administration Level 3 apprenticeship which was completed over the course of 18 months. I had one day a week where I would do my assignments and attend college meetings via Teams.

EDB: Mullen Stoker are growing across the North East. How have you found your role has changed as the business has expanded? CL: As we have expanded, we have taken on another employee and gained more clients, and as a result I have found my role has become a lot busier. There has been a lot more tasks which I have had to complete which fill up my days.
I have been gaining more knowledge as there has been tasks which I haven’t done before.

EDB: What are your aspirations for the future? CL: I would like to build up my knowledge further to become more confident in my role and continue to assist my colleagues with their administrative needs. I’m taking each day as it comes than looking too far ahead as so much is new to me and I’m enjoying learning.

EDB: Away from work, how do you relax? CL: When I am not working, I like to go to the gym – I try to go at least four times a week. I also like going on holidays with my boyfriend and going for food with my friends. I have been on three holidays this year which I am happy about – they’re the perfect way to unwind and switch off from work.